Transparancy (and Communication)
Below you can see how all your offers, orders, services, and related documents related to a same project can be found under one folder.
With the transition from e-Reps to RIO, the user interface gets a new design and documents (e.g. quotes) get a new look. In the image below you can see what it will look like when you are requesting a quote or order.
The price indication that you receive after a product configuration is based on the standard configuration that was configured. The adjusted price after remarks or attachments will become visible in the validated quote.
For road deliveries, a latest delivery date will be communicated. For other types of transport (e.g. air or sea transport), you will still get an estimated departure date. There is still a possibility to choose a later moment before you place an order.
You will receive a confirmation e-mail with a direct hyperlink included to RIO the moment a quote is validated, or an order is confirmed.
All communication about quotes and orders can be easily found, structured per project in the RIO Message Box.
Product Configuration and Prices
More information on the Outdoor product changes can be found together with the price lists that were shared via e-mail.
Streamlining of the price calculation
The span and pivot will from now on always determine the price* for terrace coverings as well as its accessories.
*Exception: prices for intermediate column(s) or shifted column(s) are still calculated using the measurement input.